Frequently Asked Questions
The remote starter does not activate when the Start button is pressed?
The Park Lights on the vehicle flash Slow 3 times when I press Start?
This indicates that the system is in Service Mode. Turn your ignition key to the on position then hold the button on the antenna for 8 seconds.
The Park Lights on the vehicle flash slow 4 times when I press the Start button?
The Park Lights on the vehicle flash fast 5 times when I press the Start button?
This indicates that the hood pin switch is open or broken. The hood pin switch is a sensor that detects when the hood is opened. Have your dealer inspect this switch. Make sure you are pressing the start button (star).
The park lights on the vehicle flash Slow 5 times when I press the Start button?
This indicates that the ignition key is in the on position. The key must be off when making a remote start attempt. Make sure you are pressing the start button (star).
The Park Lights on the vehicle flash 6 times when I press Start?
This indicates that the brake switch input of the remote starter is detecting voltage (similar to a brake pedal pressed down condition). This may happen if a taillight bulb is replaced with the incorrect bulb. Have your dealer inspect the brake switch connection.
The Park Lights on the vehicle flash 7 times when I press Start?
This indicates that the remote starter has not yet been programmed for remote start or that the remote starter has tried to start the engine and did not recognize the tach signal.
1. Reset the system and relearn the tach.
2. Check if your tach wire is disconnected.
3. This issue may also happen if the anti-theft bypass module is not working. Ask your dealer to check the bypass module.
How do I reset the system and relearn the tach?
The starter motor stays engaged too long when remote started?
Reset then relearn the Tach with the transmission in reverse. If the vehicle is tach learned when the idle is high the starter motor may "drag". Check your ground connection if issues persist.
When I press start the park light flash once then twice but the vehicle does not start?
This issue is caused when a dual filament brake light bulb is replaced with a single Filament bulb. This creates a short between the brake and park lights circuits. Test the brake switch input then turn the park light switch on to see if the voltage is looping between the circuits.
When I unlock the doors the windows roll down?
This issue is caused by the length of the unlock pulse. To correct this issue program the system for short door lock pulses. (125ms)
When I unlock the doors the trunk opens?
This issue is caused by the length of the unlock pulse. To correct this issue program the system for short door lock pulses. (125ms)
I have an old Ultra Start remote starter. Which remote is compatible with my system?
What is my model number and where can I find it?
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Service Request Form
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